e-AIPS
Artificial Inteligence Phone Systems by eCloud
Your AI Receptionist.
Always On. Always Bilingual.
eAIPS answers calls, schedules appointments, processes faxes, and chats with patients — in English and Spanish, around the clock.
What eAIPS Does For Your Clinic
How We Compare To The Industry
Unlike generic AI tools adapted to healthcare, eAIPS was built from day one as an agentic AI platform for medical clinics.
What does "Agentic AI" mean for your clinic?
Most AI receptionists are single-task tools — they answer a call or take a message. An agentic system is different: it thinks, decides, and acts across multiple tasks like a real team member. It doesn't just answer the phone — it checks the schedule, verifies the patient, books the appointment, sends a confirmation, and creates a follow-up task. All in one interaction, with no human in the loop.
| Feature | eAIPS eCloud Solutions |
healow Genie eClinicalWorks |
DeepCura Full-stack AI |
Luma Health ARIA |
Sully.ai AI Workforce |
|---|---|---|---|---|---|
| Pricing | From $249/mo 500 min included. Cost cap — no surprises. |
From $249/seat/mo Undisclosed call limits ¹ |
$129/provider/mo 1,000 shared credits ² |
Contact sales | Contact sales |
| Cost cap guarantee | ✓ Fixed monthly max | ✗ Unknown overage | $36/mo per extra 1K credits | ✗ Unknown | ✗ Unknown |
| AI voice receptionist | ✓ Agentic | ✓ | ✓ | ✓ | ✓ |
| Multilingual | ✓ Multi | ✓ Multi | ✓ Multi | Limited | ✓ |
| Real-time scheduling | ✓ | ✓ | ✓ | ✓ | ✓ |
| Urgency triage | ✓ 4-level | Basic | ✓ | ✗ | ✓ |
| AI fax processing | ✓ Vision OCR | Via eCW Image AI | ✓ | ✗ | ✗ |
| SMS / Web chatbot | ✓ | ✓ | SMS only | ✓ | Limited |
| EHR / FHIR integration | ✓ FHIR R4 eCW · Epic · Oracle | ✓ eCW native | ✓ 9+ EHRs | Epic only | ✓ Multi |
| IP-PBX integration | ✓ Any with API 3CX · Grandstream · etc. | ✓ | ✗ | ✗ | Basic |
| Own AI pipeline | ✓ Full stack | Proprietary | Uses GPT/Claude | ✗ | Mixed |
| Fine-tuned medical LLM | ✓ | Unknown | ✗ Generic | ✗ | Partial |
| No-show reduction | ✓ AI calls + SMS | ✓ Predictive | Basic | ✓ | Limited |
| Real-time dashboard | ✓ Spend + ROI live | Basic reporting | Basic | Limited | ✓ |
| HIPAA compliant | ✓ BAA ready | ✓ | ✓ | ✓ | ✓ |
| Transparent pricing | ✓ Published plans | ✗ Contact sales | ✓ Published | ✗ Contact sales | ✗ Contact sales |
² DeepCura includes 1,000 credits/month per provider — but credits are shared across all 7 AI agents (scribe, receptionist, billing, fax, etc.). A clinic using receptionist + scribe + fax consumes credits from all three. Extra credits: $36/month for 1,000 more.
All data based on publicly available information as of April 2026.
Cost cap — no surprise bills
Choose your plan and that's your maximum for the month. Starter: $249/mo cap. Professional: $599/mo cap. Enterprise: $1,499/mo cap. Minutes are distributed across voice, fax, and chatbot — all included. If you use less, you pay less. You'll never exceed your plan price.
We own the AI pipeline
DeepCura routes calls through generic models (GPT-5, Claude, Gemini). eAIPS runs its own speech-to-text, language model, and voice synthesis pipeline with a fine-tuned medical model — giving us full control over quality, speed, and data privacy.
Real-time dashboard with live ROI
See exactly what you're spending and what the platform is generating for your clinic — in real time. Track calls handled, appointments booked, faxes processed, no-shows prevented, and your return on investment. No waiting for end-of-month reports.
Works with your EHR and PBX
Luma Health only works with Epic. healow Genie is designed for eClinicalWorks. eAIPS integrates via FHIR R4 with eClinicalWorks, Epic, Oracle Health, athenahealth, and more — plus any IP-PBX with API support (3CX, Grandstream, etc.).
Talk To Our AI Receptionist — Live
Call now and experience how eAIPS handles a real patient conversation. No scripts, no recordings — it's live AI.
Call our demo clinic
Multiple locations · Multiple providers
Plans That Fit Your Clinic
Every plan includes voice AI, fax processing, chatbot, and BAA. Choose your volume — your plan price is your maximum for the month. No surprise bills, ever.
What's included in your plan?
🔒 The eAIPS Cost Cap Guarantee
When you choose a plan, that price is your maximum for the month. Voice, fax, and chatbot all draw from your included minutes. If you use less, you pay less. But you'll never pay more than your plan price. No overage fees. No surprise invoices. Budget with confidence.
Your Receptionist Is Overwhelmed. The Numbers Prove It.
Industry data shows that medical clinics lose patients, revenue, and staff every day because the phone won't stop ringing.
unanswered during
business hours
per year from
missed patient calls
a voicemail — they
call another clinic
What are patients actually calling about?
📸 A typical day at the front desk
💵 What it costs your clinic
What changes when AI handles the 91%?
24/7/365. No hold time. No voicemail. Patients reach your clinic on the first try, every time — even at 2 AM.
Your receptionists stop answering "what are your hours?" 50 times a day and focus on walk-in patients and complex cases that need a human.
Every call answered is a potential appointment. At $185 avg. revenue per visit, recovering even 5 missed calls per day = $20K+/year.
AI-powered confirmations via call and SMS reduce no-shows from 23% to ~14%. For a 30-appt/day clinic, that's 2 extra patients seen per day.
The average clinic loses $150,000/year in missed calls alone
eAIPS recovers those calls starting at $249/month — less than what most clinics spend on hold music.
A Doctor Thinks In Situations, Not Features
Select a scenario and watch exactly what eAIPS does — step by step.
Everything You Need To Know
The answers medical professionals ask before adopting AI.
What happens when the AI can't handle it?
Not every call is routine. eAIPS classifies every interaction into 4 urgency levels and acts accordingly — from instructing a patient to call 911 to simply scheduling a follow-up.
Emergency
"I have chest pain"
"I can't breathe"
→ Instructs to call 911
Urgent
"My child has 104° fever"
"Wound won't stop bleeding"
→ Transfers to on-call provider
Soon
"This cough has lasted 2 weeks"
"Medication isn't helping"
→ Schedules within 2–3 days
Routine
"I need a checkup"
"I need a refill"
→ Next available slot
The AI never guesses on safety. If there's any doubt about urgency, it escalates to a human. Your on-call provider receives a full transcript and summary so they have complete context before speaking to the patient.
Go live in less than a day
No number changes, no staff training, no downtime. Here's how it works:
📞 Do I change my phone number?
No. eAIPS works behind your existing phone system. When your staff can't answer — lunch, after hours, all lines busy — the call routes to the AI automatically. Your patients dial the same number they always have.
💻 Does it work with my current PBX?
Yes. eAIPS integrates with any IP-PBX that has API support — 3CX, Grandstream, FreePBX, and more. We connect to your existing system, not replace it.
👩💻 Does my staff need training?
No. The AI works independently. Your staff just checks the dashboard for tasks, escalations, and appointment summaries. If they can read an inbox, they can use eAIPS.
⏱ Is there downtime during setup?
Zero. The AI runs in parallel with your current phone system. Nothing changes for your patients or staff during setup. You go live when you're ready.
Your patients' data is our #1 priority
eAIPS was designed for healthcare from day one — not adapted after the fact. Here's how we protect patient information:
Business Associate Agreement included with every subscription — Starter through Enterprise. Not an add-on, not a premium feature.
Your patient conversations never touch OpenAI, Google, or any external AI provider. We run our own speech-to-text, language model, and voice synthesis on our own infrastructure. This is a critical difference from competitors like DeepCura that route patient data through GPT-5, Claude, and Gemini.
All calls, transcripts, patient records, and fax documents are encrypted in transit (TLS 1.3) and at rest (AES-256). No exceptions.
Your patient conversations are never used to train AI models. Your data stays yours. Period.
Our AI was fine-tuned specifically for medical receptionist workflows — trained on synthetic medical conversations, not on your patients' real data.
Bottom line: Your patients' PHI never leaves infrastructure we control. No third-party AI APIs. No shared model training. Full audit trail on every interaction.
Works with your EHR — not against it
eAIPS connects via FHIR R4 — the universal healthcare interoperability standard mandated by CMS. If your EHR supports FHIR R4, we connect.
What does eAIPS read from your EHR?
Patient records (name, DOB, phone) for identity verification during calls. Doctor schedules and availability for real-time appointment booking. Existing appointments for confirmation and no-show prevention.
What does eAIPS write to your EHR?
New appointments booked by the AI. Call summaries and transcripts. Follow-up tasks created from calls and faxes. Patient communication history.
Why FHIR matters: Some competitors only work with one EHR (Luma Health = Epic only, healow Genie = eClinicalWorks focused). FHIR R4 is EHR-agnostic — one integration works across all systems. If you switch EHRs in the future, eAIPS still works.
What happens after eAIPS hangs up?
Every call triggers automated post-processing that eliminates manual follow-up. Your staff finds everything ready in the dashboard — no listening to voicemails, no transcribing notes, no manual data entry.
Call summary generated
AI writes a 2-3 sentence summary: why the patient called, what was discussed, and what action was taken. Saved to the dashboard instantly.
Appointment created + EHR synced
If a visit was scheduled, it's created in your system and synced to your EHR via FHIR. Doctor, date, time, location, reason — all filled in. No manual entry.
Follow-up task assigned
If the AI identified something needing staff attention — a referral request, lab question, callback — a task is created and assigned to the right person on your team.
SMS confirmation sent
Patient receives a text confirming their appointment with date, time, doctor, and location. Confirmation reminders before the visit reduce no-shows by up to 40%.
For practice managers: All of this happens automatically within seconds of the call ending. Your staff arrives in the morning to a dashboard with summaries, booked appointments, and assigned tasks — not a stack of voicemails.
English 
Spanish